1. Introduction
Welcome to Mingler, operated by Novaslate LLC d/b/a Mingler (“Mingler,” “we,” “us,” or “our”). Mingler is an event ticketing platform available at himingler.com that connects people with live, in-person experiences — including theater performances, stand-up comedy, musicals, concerts, and other venue-based events.
This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, create an account, purchase tickets, or otherwise interact with our platform. By using Mingler, you agree to the practices described in this policy.
If you have questions or concerns, please contact us at:
Novaslate LLC d/b/a Mingler
Website: himingler.com
Email: biz@himingler.com
2. Information We Collect
2.1 Information You Provide to Us
When you register for an account or use our platform, we may collect: full name, email address, phone number, mailing address, billing address, username, password (stored in encrypted form), and profile preferences and settings.
If you are an event organizer, we may also collect: business or organization name, bank account details for payout purposes, and event details you submit.
2.2 Payment Information
Mingler does not directly collect, store, or process payment card details. All payment transactions are processed through trusted third-party payment processors (such as Stripe). We may receive limited transaction confirmation data for order fulfillment and fraud prevention purposes.
2.3 Information Collected Automatically
When you use our website, we automatically collect certain technical information, including: IP address and approximate geographic location, browser type and version, device type and operating system, pages visited, links clicked, time spent on pages, referring URLs, and date and time of access.
2.4 Information from Third Parties
We may receive information about you from third-party services you connect to our platform, analytics services, or marketing platforms.
3. How We Use Your Information
- To create and manage your account
- To process ticket purchases and send booking confirmations
- To facilitate payouts to event organizers
- To communicate with you about your bookings, account, or customer support inquiries
- To send promotional emails, event recommendations, and marketing communications (you may opt out at any time)
- To improve and personalize your experience on the platform
- To analyze usage trends and platform performance
- To detect, investigate, and prevent fraudulent or unauthorized activity
- To comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Event Organizers
When you purchase a ticket, we share relevant booking information with the event organizer to facilitate your attendance.
4.2 Service Providers
We share information with trusted third-party vendors who help us operate the platform, including payment processors, email providers, analytics providers, and cloud hosting providers.
4.3 Legal and Safety Purposes
We may disclose your information when required by law or when we believe disclosure is necessary to protect safety, rights, or property.
4.4 Business Transfers
If Mingler is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to keep you logged in, understand how visitors use our site, and serve targeted advertisements.
Types of Cookies
- Essential Cookies: Required for the platform to function.
- Analytics Cookies: Help us understand site traffic and user behavior.
- Marketing Cookies: Used to deliver relevant ads and track conversions.
You can control non-essential cookies through your browser settings.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information. These measures include encryption of passwords, secure HTTPS connections, and access controls for sensitive data. However, no method of transmission over the internet is completely secure.
8. Children's Privacy
Mingler is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, opt out of marketing, and object to certain types of processing.
To exercise any of these rights, please contact us at biz@himingler.com.
10. Third-Party Links and Services
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date and, where appropriate, notify you by email or a notice on the platform.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Novaslate LLC d/b/a Mingler
Email: biz@himingler.com
Website: himingler.com